Always very nice and very professional! For my last appointment I was in their office for quite a few hours having crowns put on and they took such good care of me. They continued to check if I was okay and asked every so often if I needed to take a break. When I told them my back was hurting, they gave me some ibuprofen. They have an amazing team and they do great work. I highly recommend them! They do what they can to put you at ease and make you comfortable.